“I contacted Ellen Allen because of the ProAdvisor listing. Since our initial discussion between what Ellen offers in terms of QB services and what I and my business needed, I have not looked back; I am highly pleased with my decision. Ellen was beneficial in helping to select the “best” QB platform, her knowledge in setting business entities up was and remains critical because she has a sound understanding of taxation. One of my initial business needs was to understand the basics of how QB works and Ellen is a good teacher, she shares her knowledge, she’s willing to jump in and understand what I need at that moment. Ellen is capable of everything from getting data entered into the right categories to “seeing” how to solve my issues. As an end user of QB, I didn’t understand how entries in one area impact and are tied to business related statements. It can be very complicated. Ellen can “see” these QB relationships. Ellen is also capable of unraveling and teasing out solutions to “not-so-easy-to-unravel” QB actions that I have taken. Ellen’s knowledge of QB and her professionalism is invaluable. One of the most critical skills and abilities that Ellen brings is her willingness to find answers should she, on the off chance, now know the solution immediately. Ellen stays up to date on the QB changes, and so it’s rare that she needs to look something up, but she will make the time to ensure that what she is recommending is the good/great solution. Ellen has been very responsive and flexible to my business needs and is an integral part of my business’ success. She’s part of my team.”